1st Basis was founded in 2006 with an ambitious goal: to provide affordable, high-quality SAP Basis managed services at SAP Best Practices standards. For close to two decades, we have kept that promise. We leverage our unmatched expertise to keep our customers’ SAP systems secure, stable, and highly available.
We have hundreds of SAP installations and upgrades under our belt and monitor hundreds of SAP systems daily. We’ve harnessed those world-class skills to develop proven methods of SAP Basis support; remarkably efficient strategies, that allow us to offer high-end services at affordable prices.
We see ourselves as a trusted partner in your digital transformation. We create value by taking the time to learn about your business and your unique needs.
We then draw upon our years of experience to develop a creative, innovative and customized solution that helps you drive high value and reliability from your SAP system.
As a privately held company, 1st Basis doesn’t answer to shareholders or investors. Instead we hold ourselves accountable to you—our customers. We measure our success by your success, and the impact we make on your business. We are always on and available to help anytime you need it. We do this by providing certified 24/7/365 onshore services including monitoring and problem resolution, implementations and migrations, and our signature SAP Basis managed services.
Certified Experience
SAP, AWS and VMware-certified partner.
Unbeatable Savings
Our expertise saves you money.
Superior Quality
1st class service from expert SAP consultants.
Always On™
24/7/365. No call centers. No hoops to jump through. No 1st or 2nd level support. You talk directly with 3rd level support. Always.
Flexible Packages
Fully customizable SAP support packages to fit your business needs and budget.
Fully Compliant
Strictly monitored resources that comply with all laws & standards.
Doug Pastrich
Founder & President
With more than 23 years as a key player in developing remote Basis support, Doug has helped companies all over the world increase the efficiency, security and stability of their SAP and VMWare systems. He’s committed to building customer relationships, offering affordable US-based, 24/7, 365 service.
Nick Schmidt
Chief Services Officer
Nick brings more than 14 years of Basis experience to bear on installations, upgrades and support for all flavors of SAP. As the Chief Services Officer, Nick over sees our internal operations, including customer needs and requests. Nick prides himself on providing excellent customer service and driving results.
Nate Smith
Director of Basis
Nate is a senior SAP Basis Consultant with 10 years experience working in the IT industry, 8 of those years at 1st Basis. He is HANA Certified (allows supportability for installation of HANA production systems) and has experience with most database systems that SAP runs on. Nate has been a key player in countless installs, upgrades, and migrations with many flavors of SAP (up to the latest S/4). Nate is currently managing the basis admin team here at 1st Basis.
Bryan Fehl
IT Director
Bryan is a dedicated infrastructure and software development expert, certified in both VMware and AWS technologies, and has experience in on-premise and cloud environments. Bryan been with 1st Basis for 8 years and have 10 years of experience in monitoring and maintaining SAP systems in private/public Cloud Environments. Bryan leads the IT team at 1st Basis to continuously improve our hosted and internal infrastructure, with an emphasis on security & stability.
