What You Should Expect From Your SAP Basis Team

SAP Basis is the technical foundation of SAP systems. It includes the operating system, database, and middleware that support SAP applications. SAP Basis teams are responsible for the day-to-day operation and maintenance of SAP systems. They also play a critical role in the implementation, upgrade, and migration of SAP systems.

What to expect from SAP Basis Team

If you are a business user of SAP systems, it is important to understand what you can expect from your SAP Basis team. Here are some key expectations:

Proactive support: Your SAP Basis team should be proactive in monitoring your SAP systems and proactively identifying and resolving potential problems. They should also be responsive to your requests for support.

Expertise: Your SAP Basis team should have deep expertise in SAP Basis technologies. They should be able to understand your business needs and design and implement solutions that meet those needs.

Communication: Your SAP Basis team should communicate effectively with you and your business users. They should be able to explain complex technical concepts in a way that you can understand.

Availability: Your SAP Basis team should be available to support your SAP systems 24/7. They should have a process in place to handle emergency situations.

By working with your SAP Basis team in a cooperative and supportive way, you can help to ensure that your SAP systems are running smoothly and efficiently.

Here are some additional tips for working with your SAP Basis team:

  • Be clear about your expectations: When you are working with your SAP Basis team, be clear about your expectations. What do you need from them? When do you need it?
  • Be patient: SAP Basis teams are often under pressure to meet deadlines. Be patient with them and understand that they may not be able to get to your request right away.
  • Be cooperative: SAP Basis teams need your cooperation to do their job effectively. Provide them with the information they need to troubleshoot problems and resolve issues.

1st Basis Consulting is an SAP Partner and a leading provider of SAP Basis managed services and we would love to support your SAP Basis needs.  Contact us today to learn more.

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This blog was written by 1st Basis Consulting with the assistance of AI.